Corporate Training workshops: We customize training solutions for businesses with the objective of improving performance, impacting results and enhancing revenues.
Change Management
There are few guarantees in the workplace today, but change is one of them. “Just like it’s always been” is quickly becoming a phrase of the past, often replaced by something such as, “We’ve streamlined the process.” And so, kicking, screaming, and complaining, our workforce reluctantly adapts only to find itself being faced with change once again. This change management training course discusses the need for change, available change strategies, generating buy-in for those changes, and more.
Effective Communication Skills
Interpersonal skills have long been recognized as essential to professional success, and many a career has stalled, faltered, or fallen apart thanks to a lack of communication skills. So why is it that some people seem to have the gift and some don’t? A few may have been born with it, but most have practiced and learned from mistakes. This course is designed for those who want to hone their people skills and improve their ability to work with others.
Conflict Management
There’s a reason for all the headache and stomach medicine ads airing on television at dinner time each week night. In this fast-paced, stressful age, few workplaces are free of conflict, and sooner or later, it takes a toll-physically, emotionally, financially. In this hands-on course, participants will learn the causes for conflict, preventive measures to keep it from occurring, steps to resolve it once it has materialized, and resources to use when all else fails.
Customer Centricity
What is good customer service? How can it go from good to great? What are the pitfalls that many people experience when trying to deliver customer service? Does attitude count? What is the best way to handle difficult customers? What techniques can be used to reduce customer-service stress? Find out the answers to these and other important customer-service questions during this information-packed training session. Participants will learn what exceptional service is, how to project a customer friendly image, how to handle demanding customers, and more.
Decision Making
Why is it that some people find it easy to solve tough problems with simple solutions while others find this feat nearly impossible? You’ve no doubt looked at solutions to problems and said, “I should have thought of that.” But you didn’t. The answer is not just creativity, although that certainly helps. Rather, the power to find these creative solutions lies in our ability to search for and find facts that relate to the situation and put them together in ways that work. For an individual, facts and knowledge can only go so far. By tapping into the knowledge of others (staff, colleagues, family, or friends), anyone can expand the range of available solutions.
Emotional Intelligence
What distinguishes great leaders from merely good ones? It isn’t IQ or technical skills, says Daniel Goleman. It’s emotional intelligence: a group of four skills that enable the best leaders to maximize their own and their followers’ performance. Emotional Intelligence refers to the capacity of recognizing our own feelings and those of others, for motivating ourselves and for managing emotions well in us and in our relationships. Emotional intelligence is a mix of skills that include personal and social competence.
Interpersonal Skills
What differentiate a highly successful professional from a mediocre professional are often their interpersonal skills. Our technical skills help us get the job, but to grow, we need to develop our interpersonal skills. Because our work life is all about interacting and dealing with people around us whether within or outside the organisation. This program helps to understand the ways to develop it.
Personal Effectiveness
The intent of this program is not to tell participants how to act, but to help them understand how they make choices about their attitudes and actions. The intent is to help them develop an awareness of how their own choices determine the results they get as opposed to feeling a “victim” of circumstances beyond their control. This program teaches participants that they can have control over many aspects of their job and their environment by making appropriate choices and responses. Observable behaviours depend on internal attitudes and perceptions.
Problem Solving & Decision Making
Why is it that some people find it easy to solve tough problems with simple solutions while others find this feat nearly impossible? You’ve no doubt looked at solutions to problems and said, “I should have thought of that.” But you didn’t. The answer is not just creativity, although that certainly helps. Rather, the power to find these creative solutions lies in our ability to search for and find facts that relate to the situation and put them together in ways that work.
Time Management
“Time is money,” and lots of both get lost because of disorganization and disruption. In this session, participants will learn how to make the most of their time by getting a grip on their office space, organizing their workflow, learning how to use their planner effectively, and delegating some of their work to other people.
Basic MS Excel to Advance MS Excel
Are you taking advantage of what Excel can offer? You can use Excel to access, process, analyse, share, and display the information with which you work. Applications for Microsoft Excel have expanded far beyond the accounting and finance departments, to include users in virtually every aspect of business operations. Turn unorganized data into useful information and quickly make spreadsheets your friends. Excel course lets people of any technical level learn exactly what they need to know.
Email etiquette
When information needs to be disseminated quickly, there’s no better way than by email. Unfortunately, with the benefit of speed come some problems that aren’t always predictable unless employees are forewarned. This email etiquette training course is designed to help employees know the appropriate use of the Email while at work as well as behaviors they must vigorously avoid.
First Time Managers
This workshop is designed to help participants overcome many of the supervisory problems they will encounter being a boss. Dealing with the difficulties a new supervisor encounters isn’t easy, but it doesn’t have to lead to discouragement.
MS Office
We use MS Office day in and day out but rarely get to train ourselves on, join this program to Increase productivity, efficiency, and morale with training for MS Office. Learning from this program provides a benefit for all users, including beginning to advanced topics that users can take at their own pace. Turn unorganized data into useful information and quickly make spreadsheets your friends. Excel course lets people of any technical level learn exactly what they need to know. It starts with Excel fundamentals and then moves on to advanced topics like functions, Pivot Tables, and Vlookup. Ensure you get your message sent across by PowerPoint course, which lets you learn how to create and deliver dynamic, professional-looking presentations. Outlook course, starting with the fundamentals help you understand its useful features.
Delegation
Effective delegation is one of the most valuable skills you can master. Delegating prepares employees who work for you to be able to handle your responsibilities and simultaneously allows you to advance to other career opportunities within your organization. Delegation is also often one of the hardest skills for a manager to master. However, the skill can be learned. This program explores many of the facets of delegation, including when to delegate and who to delegate to.
Developing High Performance Teams
The most important job of a Manager / Leaders is often gets the least focus. Hence lot of people are able to become the “Boss” of their teams, but not “The Leader”. Team becomes dysfunctional and more time is spent on resolving conflict and addressing unproductive issues. The leader is often unaware of his own leadership styles and continues to do what he feels is right, but the team thinks otherwise. This program helps leaders to identify their own styles, assist them to evaluate the competence level of their team members, guides them to assign the task appropriately. Also educates them how to coach their teams and make them ready for the next level. The program also coaches them on what and how to delegate and assertive communication skills.
Goal Based Performance Review
Regular review is part of every manager’s job. And almost all mangers perform the review daily, weekly, monthly or quarterly. But rarely the activity produces desired results and often the topic of discussion review after review remains same with no or little progress. During the reviews manager often keep going into all direction and miss the key performance goals and critical performance indicators. This program helps all people managers to conduct a scientific goal based performance
review.
Leadership Development Program
The most important job of a Manager / Leaders is often gets the least focus. Hence lot of people are able to become the “Boss” of their teams, but not “The Leader”. Team becomes dysfunctional and more time is spent on resolving conflict and addressing unproductive issues. The leader is often unaware of his own leadership styles and continues to do what he feels is right, but the team thinks otherwise. This program helps leaders to identify their own styles, assist them to evaluate the competence level of their team members, guides them to assign the task appropriately. Also educates them how to coach their teams and make them ready for the next level.
Managerial Skills
To be a great manager, you must have an extensive set of skills from planning and delegation to communication and motivation. When we talk about managerial skills, those are skills used from managers that enable them maintaining efficiency in the way how employees complete their working tasks. Because of that managers must have skills with which they will manage people and technology to ensure an effective and efficient realization of their working tasks.
Motivation
Improved motivational levels in the employees can help improve their personal and professional performance. It helps employees connect better. Through the establishment of successful working relationships, the success of an organization can improve tremendously. It is important for leaders to know how to inspire and motivate the team when required. Moreover the real sustenance of motivation lies in the “Art of self motivation”. Through our workshop, we aim to help emerging leaders create a more dynamic, loyal and energized personality and replicate it in their workplace.
Situational Leadership
Around the world, there is always a debate going on about leadership styles. There is no one-size fits all leadership style exist. Successful leaders are those who can adapt their behavior to meet the demands of their own unique situation. This is called ‘Situational Leadership’. General human tendency in decision making differs time to time and depends on the circumstances. Applying this general behavior into leadership gives excellent results in achieving the success & one becomes Leadership Champions.
Presentation Skills
No matter how good or important a message is, if it’s not delivered in an interesting and effective way, chances are it won’t be heard at all. Strong presentation skills can advance a career. Poor speaking skills can ground a rising star. In this program, participants will learn how to conquer the podium and deliver presentations that get results. From dynamic introductions to powerful closings, participants will have an opportunity during this training to practice and refine their platform skills.
Selling Skills
Does it seem as if the rules of selling and sales are constantly changing? Is it getting more difficult for your team to win new clients while keeping old ones? Is your old model broken? If members of your group are new, or simply want to improve their skills, this practical and research based program can help them meet their objectives.
Attitude Awareness Program
More than any other characteristic, quality, or trait of human personality, an attitude of positive expectancy is the companion of success in every achievement, every worthwhile venture, and every upward step in human progress. A Harvard University study revealed that 85% of the reasons for success, promotions, accomplishments, etc. were because of our attitudes and only 15% because of our technical expertise based on facts.
Behavioural Event Interview Techniques
The cost of replacing a non-management employee has been estimated to be approximately 30 percent of that employee’s annual salary. Replacement costs for managers can approach 50 percent of salary. For an organization with 10,000 employees and managers, this replacement cost can total
Rupees 567 lakh per year. Employees leave an organization for many reasons, but the quality of the selection system is stated as one of the most common causes. (Source: DDI, Development Dimensions International, Inc) An emerging trend in today’s demanding corporate world is technical members and line managers doubling up as HR executives and handling HR functions such as recruitment, selection, placement and the like.
Campus to Corporate
The transition from College to a Corporate environment is a big adjustment for many graduates. Expectations and responsibilities in the workplace are very different than those in College. There are unspoken nuances and social norms that many graduates are completely unaware of and adjusting to a professional environment can be extremely challenging as also traumatic to a few. Trainer at this point would bring in the comfort zone for them to familiarize themselves with the work culture. This program is aimed at directing the new executive to get in tune with the VISION of the Organization.
Competency Based Interviewing Skills
- Is Interview process given the highest weightage amongst your selection methods?
B. Do you face attrition as the major issue is your Organization?
C. Has the “Best Fit” candidate as per your interview process become the “Misfit” in your organization?
If answer to any of the two questions is YES, then take the Guesswork out of your recruitment process and focus upon building a Competency based Recruitment System.
Cross Cultural Sensitivity Program
Cultural sensitivity is the awareness and sensitivity of other practice and cultures. Cultural sensitivity skills include assessing different cultures, how they should be properly approached and how to communicate accordingly. Skills also include evaluating how certain cultural differences can affect how people work, and how to value differences so that discrimination and harassment, either intended or not, do not occur.
Effective Appraisals Program
Every year after umpteen numbers of reminders, finally the appraiser and appraisee, sit together to complete what is called an Appraisal Discussion, but in sprit, what takes place is nothing more than a rating exercise. The development part of the process goes out of the window and both parties focus only on rating, promotion, increment, PLI etc. This program help appraisers to understand the basic objectives of appraisal and how do they add value to their team and system by doing it properly.
Innovation & Creativity
The ability to think creatively and drive innovation is a crucial skill for employees and managers alike. Any organisation that has plans to continually upgrade its service to the customers, offer interesting new products and become a sustainable and growth-oriented enterprise, needs to teach employees how to unleash their creativity and give them the tools and attitude to do so. This program, packed with real-life, relevant examples of how organisations and individuals have innovated, is for anyone who needs the structure, methods, ideas and tools that will allow them to be creative and innovative. The Creativity and Innovation Workshop will bust the myths around creativity and innovation and provide powerful tools.
Interviewing Skills
Let’s face it: great leaders are great because they surround themselves with fantastic, talented people. Here is a little-known secret: most leaders are not very skilled at interviewing. Making poor hiring decisions (and keeping bad hires) based on deficient interviewing skills costs companies millions of dollars every year. This interviewing skills training program helps leaders & HR Professionals develop the proven skill sets to interview and find the best candidate every time.
Negotiation Skills
It’s the art of making a deal a matter of persuasion rather than a crude power play. It’s the art of making the other person your, friend, rather than your enemy – no matter how tough a bargain you strike. In today’s business climate, the importance of successful negotiation cannot be overstated. Mistakes made during negotiations today are far more serious than they were just a few years ago. The margin for error is gone. Organisations negotiate everyday; equipping your team with practical negotiation skills gives them the edge as well as helps them build longer term results.
Personality Development
Man is a social being, who needs to communicate on a real time basis. This communication is through interactions with others, which require extremely high communication ability. We help to develop your communication skills through sessions about how to make an impression with words that are positive and effective. Our workshops being informative, interactive and entertaining, empower all with proficiency to exchange their ideas and thoughts to get the desired outcome.
Prevention of Sexual Harassment
Sexual harassment is serious business. It can create tension in the workplace, reduce productivity, detract quality manpower, spoil company’s image and can also potentially lead to government action. This course is designed to help all employees understand what sexual harassment is and what to do about it.
Six Sigma Introduction
Six Sigma is essentially a comprehensive yet flexible system for achieving, supporting, and maximizing business profits. It is a methodology driven by understanding customer needs, and the disciplined use of data, facts, and statistical analysis to improve and reinvent organizational processes. This program is ideal for introduction to the Lean Six Sigma concepts for individuals or companies aspiring to be change agents in the journey of continuous improvements and innovation. The program will provide overview of the five phases of DMAIC (Define, Measure, Analyze, Improve, and Control phases) and Lean Manufacturing concepts.
Team Building
Organisations are essentially about people working together and, therefore, developing high performance teams should be a priority for all who seek sustained business success. Despite the obvious importance of teams to the success of any business, real high performance teams are still quite rare in the workplace. Any organisation has the potential to build high performing teams, but they require very special skills on the part of those responsible for their creation. If you are responsible for building a high performance team, the quality of your team building skills is the key to success. Our Team Building programmeis designed to provide organisations, leaders and work groups with the in-depth knowledge and skills for this crucial task.
Train The Trainer Program
Training is the best medium to take your experience and learning to rest of the world. But only knowing a topic or having comfort on a particular domain is not enough to ensure effective learning for participants. Along with domain expertise it takes excellent platform skills to take the message across to your audience. This program focuses on developing the essential skills which are useful not only during formal training session but are also relevant for making effective presentation.
2) Pre and Post Training support: We create the right environment for learning even before the program starts through our Prepare framework (Pre-work, Pre-read). Post the learning intervention we provide handholding to the participants by our Retain model (Re-view, Re-call, Re-connect)
3) HR and Sales Consulting: With our team of senior HR professionals we not only deliver learning interventions but also help our clients to transform their HR systems and processes, provide consulting on enhancing organization efficiencies, improving sales processes and generating higher revenues.
4) Technology Enabled Learning: In today’s environment technology plays a key role in every aspect of life including learning & development and our TEL (Technology Enabled Learning) programs keep pace with the latest developments in the industry.
5) Training Need Identification: Our programs are backed up by strong diagnosis studies. We also offer our training need identification study as a service to our clients. As part of this we conduct stakeholder interviews, assessment centers and field visits. We conclude it with a detailed report on training and non-training recommendations.
6) Content Development: Content is the backbone of any training program and our team of expert content developers create the right mix of content which is engaging, experiential & easy to implement.
Personal Solution:
7) Open Training Workshop: Often an individual’s learning need may differ from what their employer may be able to offer as a learning program. Hence our open workshops give the right platform to every individual to choose a learning intervention of their choice. They also get to experience a diverse population and learn from each other.
8) Individual Career Coaching: The job market is getting more and more competitive with every passing year. To stay ahead we not only need hard work but also the right advise on what should be my vision, what should I learn, how should I create visibility for my work etc. Our team of expert coaches provide the right career advice to people from frontline to CXOs.
9) Students Learning Program: Many of us feel that some of the learning we are getting now, could have been much more impactful, if would have received it at the right age. Colleges and Schools often do not go beyond academics and the key life skills of communication, confidence, relationship building etc. remain untouched. Our student learning program allows the teenagers to get the right learning at the foundation stage of their life. Which enables them to join the corporate world with the desired skills and knowledge.